VROC and Zoom Support

Are you new to VROC or Zoom? Do you need a refresher on how to use Zoom or ExpertBook? Perhaps you just want some guidelines for how to prepare yourself and the students before the video connection. Well, you’ve come to the right place. Check out our support resources below!

Getting Started with VROC and Zoom

How to:

  • Create your VROC account
  • Install Zoom on your computer/laptop/tablet
  • Test your Zoom software
  • Share your screen (Powerpoint, etc.) while in a video call


Download Zoom

If all you need is the software:

  • Computer – Click here & download “Zoom Client for Meetings”
  • iPad – Download “Zoom Cloud Meetings” from the App Store
  • Android – Download Zoom Cloud Meetings” from the Google Play Store
  • ChromeBook – Go to the Chrome Web Store


Initiating a VROC Connection

How to:

  • Search ExpertBook to find an appropriate expert
  • Request a video call with an expert
  • Initiate a video call using Zoom


Video Call Tips for Teachers:

  • Planning your video call
  • Preparing the students
  • Tips for how to set up the classroom & facilitate the discussion


Video Call Tips for STEM Experts:

  • Planning your video call
  • Tips for achieving good call quality & interactivity with the students


Zoom Support:

  • Lots of helpful instructions and tutorial videos
  • Browse by theme or search by key word(s).


If you can’t find the help you need from the sources above, please contact us at vrocpc@pirweb.org and we’ll be happy to help.